If you encounter any issues while playing, please contact us using the following methods:
💻PC: ESC - Support & Feedback - Submit Suggestion
📱Mobile: Map left-side menu - Headphones icon at bottom right - Suggestions - Submit Suggestion
If you're offline, you can also report issues via our official email: oncehuman@global.netease.com. We'll investigate as soon as we receive your message.
We've been gathering community feedback and actively addressing your concerns.
The following are the ongoing/completed fixes:
[February 9] 1. Enabled the Letter of Blessing message display feature.
2. Fixed an issue where, after purchasing one of the “Lightforge Canvas” items, the theme bundle did not receive the corresponding discount. Any extra Crystgin/T-Crystgin you spent because of this will be refunded via in‑game mail within 3 business days.
3. Fixed an issue where, after deleting duplicate creative cooking dish Formulas for the “Chef” class, in some cases creative cooking dishes could not be claimed and the Gourmet Atlas displayed incorrectly.
4. Optimized the report feature and added new report scenes.
[February 6] 1. Fixed an issue that prevented completion of the The Way of Winter Main Story Task “Unstranded.”
2. Fixed an issue where Furniture Formula blueprints and accessories were not displayed for most Scenarios on Custom Servers.
3. Fixed an issue where multiple decimal points could appear in numbers on some interfaces.
4. Fixed an issue where Healing Ointment and Treatment had no effect in Island Paradise.
5. Fixed an occasional issue where characters would stay locked facing one direction while moving.
6. Fixed an issue where other combat actions could not be performed while switching Handheld Items.
7. Fixed an issue where setting Deviation attributes on Custom Servers might fail on mobile devices.
8. Fixed an issue where the distant appearance of “Decorative Structure: Jiangnan Watertown” and “Courtyard Style Sandalwood Haven” displayed incorrectly.
If you encounter any issues while playing, please contact us using the following methods:
💻PC: ESC - Support & Feedback - Submit Suggestion
📱Mobile: Map left-side menu - Headphones icon at bottom right - Suggestions - Submit Suggestion
If you're offline, you can also report issues via our official email: oncehuman@global.netease.com. We'll investigate as soon as we receive your message.
We've been gathering community feedback and actively addressing your concerns.
The following are the ongoing/completed fixes:
February 4 1. Added new spawn points for some animals in the “Phantasmal Deviant” Pollution Zone in the open world.
2. Reduced the trigger frequency of negative Whims, and any negative Whim that damages yourself will now be directly removed when you are critically injured.
3. Fixed an issue where animations might display abnormally for the female character on the Lightforge Loot Crate: Sacred Carnage Main Interface.
4. Fixed an issue in the “Deviation: Survive, Capture, Preserve” Scenario where the Doctor Raven’s Mutagen would not appear on the Merge screen; this fix requires completing the in-game resource update and signing in again.
5. Fixed an issue where the Fire Rate of some weapons such as the PDW90 was abnormal.
6. Fixed an issue that prevented proper matchmaking into the “Fortune Sprint” event.
7. Fixed an issue where some players might get stuck when signing in to the Custom Server.
8. Fixed an issue where tapping the “Deviation: Survive, Capture, Preserve” profile card could cause Crashes for some players.
9. Fixed an issue where the item “Bonsai Bamboo” could not be used. Players who have already obtained the formula can now use it directly from their backpack.
10. Optimized the prompt message for the purchase conditions of the Battle Pass S1 return pack “Spider Hunter · Premium Pack.”
11. Fixed an issue in the “Feast Master” event where the ingredient quantities were displayed incorrectly on the crafting screen.
12. Fixed an issue where some Players would experience a long period of no response at the “Retrieving character data (1/7)” ring during sign-in.
The Version 2.3.2 server maintenance and update is planned for February 4, 2026, at 3:00 PM(PT) and is expected to last about 2 hours (actual time may differ).⏳
🔶This update includes: - Nalcott's Spring Festival Themed Event - Benefit Event [Super Weekend] – Free Surprise Outfits - [Off-Game Event] Spring Festival Party Begins - Comprehensive Optimization for the Gardener Class - Eternaland's [Island Paradise] Content Update - New Blueprint Sharing & Gifting Feature - New Deviation: "Doctor Raven" - New Shop Arrivals & Spring Festival Shop Event - RaidZone content updates - Custom Server Updates - Optimizations - Bug Fixes
If you encounter any issues while playing, please contact us using the following methods:PC: ESC - Support & Feedback - Submit SuggestionMobile: Map left-side menu - Headphones icon at bottom right - Suggestions - Submit SuggestionIf you're offline, you can also report issues via our official email: oncehuman@global.netease.com. We'll investigate as soon as we receive your message.
We've been gathering community feedback and actively addressing your concerns. The following are the ongoing/completed fixes:
February 2
1. The spawn condition for the original Hunting Squads has been adjusted from carrying 500 Deviant Seeds to 100. 2. Optimized the daily acquisition of Deviant Seeds and adjusted the drop quantities and probabilities in gameplay. Metas will now find it easier to obtain Deviant Seeds. 3. [RaidZone only] Fixed an issue where some operational events within the RaidZone were incorrectly producing non-RaidZone Deviantions. 4. Fixed an issue where some Mod Selection Crates did not fully display the available mods.
〓The Creative Journey Begins! Eternaland's [Island Paradise] is Now Live〓
Dear Metas,
Since the online co-dev test began, we’ve received thousands of feedback submissions. Thank you, Metas, for your valuable suggestions.
Eternaland's "Island Paradise" will undergo optimizations and updates on February 4 (PT), adding new facilities and gameplay to address the lack of gameplay depth. We invite everyone to experience the new paradise:
- New Gameplay: Hide and Seek - New Facilities - New Feature: Creation Subscription - New Feature: Paradise Coin Tipping - New Feature: Personal Hub
〓Announcement Regarding Mod System Revamp Compensation Distribution〓
Dear Metas,
Based on the rules outlined in the "Dev Blog | Mod System Overhaul and Compensation Plan" and the "Dev Blog丨Mod Revamp - Follow-up on Frequently Asked Questions ", we distributed the "Shiny Mod Compensation" and "Mod Dust Compensation" after the maintenance update on January 21(PT). Due to complex issues such as log data errors and account binding migrations, a small number of players did not receive compensation emails, encountered incorrect reward quantities, or experienced duplicate claims. We hereby provide a detailed explanation of the situation and the progress of our resolution to all Metas.
If you encounter any issues while playing, please contact us using the following methods: PC: Open the in-game ESC menu → Feedback & Customer Support → Select Bug Report to submit your issue. Mobile: Tap the menu button in the upper right corner → Tap the headphone icon in the sidebar → Select Customer Support→ Then choose Bug Report to submit your feedback. If you're offline, you can also report issues via our official email: oncehuman@global.netease.com. We'll investigate as soon as we receive your message. We've been gathering community feedback and actively addressing your concerns.
The following are the ongoing/completed fixes: [January 26] 1. Fixed the issue where crashes occurred under certain circumstances on iOS. 2. Fixed the issue where the Main Interface frequently prompted to switch to another world. 3. Fixed the issue where Stardust Ore, Gold Ore and Silver Ore in the Pollution Zone would not refresh a second time. 4. Fixed the issue with abnormal drops from Hoarders, removed some useless dropped items, and improved the overall drop rarity. 5. Fixed the issue where dismantling new gear resulted in abnormal outcomes. 6. Fixed the issue with abnormal effects in the Dark Resonance set. 7. Fixed the issue with abnormal stats on certain gear. 8. Adjusted the pollution level in the Pollution Zone within the Deviation: Survive, Capture, Preserve scenario. 9. Fixed the issue where player-associated Territory information occasionally disappeared in the Permanent Server. 10. Fixed the issue in the Mist Zone where the Deviant Feast event pins were displayed, allowing players to teleport into the block area. 11. Adjusted the number of Deviant Sprouts dropped by Siren summons in the Visional Wheel. 12. Fixed the issue where players wearing the Fashion item "Gilded Gloves" experienced abnormal finger animations. 13. Fixed the issue in RaidZone Mode event servers where formulas might enter the inventory but could not be used or discarded. 14. Fixed the issue where the Territory Terminal respawn cooldown time was calculated inaccurately in RaidZone Mode. 15. Fixed the issue where the Server Host in the Custom Server occasionally encountered a black screen when setting up daily gift packs. 16. Due to parameter setting conflicts, the Supply Crate-related settings in the Custom Server have been temporarily removed. The functionality will be reopened as soon as adjustments are completed. 17. Fixed the issue in the Custom Server where specific settings for the Visional Wheel scenario could not be enabled. 18. Fixed the issue where crashes might occur on mobile devices in the Pollution Zone or the Endless Dream scenario's light dream area. 19. Due to the "You're Delicious" whim potentially causing abnormal drops of essential items in Securement Silos and Monolith processes, we have temporarily disabled this whim in Securement Silos and Monolith. It will be re-enabled once the issue is resolved. 20. Fixed the issue where a character's Territory in the permanent server might be unexpectedly retracted upon first entry under certain circumstances.
[Update Preview] 1. Through backend data monitoring, we have identified an issue in the Pollution Zone where the "refresh cooldown for the Hunting Squad resets to zero upon exiting the Pollution Zone." We are currently working on an urgent fix for this issue, which is expected to be completed by this Wednesday. Additionally, the refresh cooldown for the Hunting Squad will be reduced from 10 minutes to 5 minutes.
The Version 2.3.1 server maintenance and update is planned for January 21, 2026, at 3:00 PM(PT) and is expected to last about 2 hours (actual time may differ).⏳
🔶This update includes: - Visional Wheel S3 [Aberrant Progeny] - Visional Wheel S3 Exclusive Event - Brand-New Pollution Zone Gameplay Arrives - Multiple New Types of Pollution Zones Added - New Enemies Arrive - [Deviation: Survive, Capture, Preserve] Scenario Adds New [Peak Duel] Gameplay - Added Mining Workshop [Excluding RaidZone Mode and Deviation: Survive, Capture, Preserve Scenarios] - New Weapons and Gear [Excluding RaidZone Mode] - New Hairstyle Parameter Unlocked: Hair Texture - New Shop Arrivals - New Deviation Appearance "Take Me Home" Bundle Arrives! - RaidZone Mode Major Update - Custom Server Updates - Optimizations - Bug Fixes
〓Resonant Plan Launched, Visional Wheel S3 "Aberrant Progeny" Coming Soon〓
Dear Metas,
The echoes of the Lunar Revelry have faded, yet new dangers silently grow beneath the sky dome. The Visional Wheel is about to turn. Brave Metas, are you ready for the next challenge?
MƦ.ƬӇƠƦƧƠƝ
〓Version 2.3.2 Bug Fixes (February 9)〓
Dear Metas,
If you encounter any issues while playing, please contact us using the following methods:
💻PC: ESC - Support & Feedback - Submit Suggestion
📱Mobile: Map left-side menu - Headphones icon at bottom right - Suggestions - Submit Suggestion
If you're offline, you can also report issues via our official email: oncehuman@global.netease.com. We'll investigate as soon as we receive your message.
We've been gathering community feedback and actively addressing your concerns.
The following are the ongoing/completed fixes:
[February 9]
1. Enabled the Letter of Blessing message display feature.
2. Fixed an issue where, after purchasing one of the “Lightforge Canvas” items, the theme bundle did not receive the corresponding discount. Any extra Crystgin/T-Crystgin you spent because of this will be refunded via in‑game mail within 3 business days.
3. Fixed an issue where, after deleting duplicate creative cooking dish Formulas for the “Chef” class, in some cases creative cooking dishes could not be claimed and the Gourmet Atlas displayed incorrectly.
4. Optimized the report feature and added new report scenes.
[February 6]
1. Fixed an issue that prevented completion of the The Way of Winter Main Story Task “Unstranded.”
2. Fixed an issue where Furniture Formula blueprints and accessories were not displayed for most Scenarios on Custom Servers.
3. Fixed an issue where multiple decimal points could appear in numbers on some interfaces.
4. Fixed an issue where Healing Ointment and Treatment had no effect in Island Paradise.
5. Fixed an occasional issue where characters would stay locked facing one direction while moving.
6. Fixed an issue where other combat actions could not be performed while switching Handheld Items.
7. Fixed an issue where setting Deviation attributes on Custom Servers might fail on mobile devices.
8. Fixed an issue where the distant appearance of “Decorative Structure: Jiangnan Watertown” and “Courtyard Style Sandalwood Haven” displayed incorrectly.
6 days ago | [YT] | 4
View 0 replies
MƦ.ƬӇƠƦƧƠƝ
〓Version 2.3.2 Bug Fixes (February 4)〓
Dear Metas,
If you encounter any issues while playing, please contact us using the following methods:
💻PC: ESC - Support & Feedback - Submit Suggestion
📱Mobile: Map left-side menu - Headphones icon at bottom right - Suggestions - Submit Suggestion
If you're offline, you can also report issues via our official email: oncehuman@global.netease.com. We'll investigate as soon as we receive your message.
We've been gathering community feedback and actively addressing your concerns.
The following are the ongoing/completed fixes:
February 4
1. Added new spawn points for some animals in the “Phantasmal Deviant” Pollution Zone in the open world.
2. Reduced the trigger frequency of negative Whims, and any negative Whim that damages yourself will now be directly removed when you are critically injured.
3. Fixed an issue where animations might display abnormally for the female character on the Lightforge Loot Crate: Sacred Carnage Main Interface.
4. Fixed an issue in the “Deviation: Survive, Capture, Preserve” Scenario where the Doctor Raven’s Mutagen would not appear on the Merge screen; this fix requires completing the in-game resource update and signing in again.
5. Fixed an issue where the Fire Rate of some weapons such as the PDW90 was abnormal.
6. Fixed an issue that prevented proper matchmaking into the “Fortune Sprint” event.
7. Fixed an issue where some players might get stuck when signing in to the Custom Server.
8. Fixed an issue where tapping the “Deviation: Survive, Capture, Preserve” profile card could cause Crashes for some players.
9. Fixed an issue where the item “Bonsai Bamboo” could not be used. Players who have already obtained the formula can now use it directly from their backpack.
10. Optimized the prompt message for the purchase conditions of the Battle Pass S1 return pack “Spider Hunter · Premium Pack.”
11. Fixed an issue in the “Feast Master” event where the ingredient quantities were displayed incorrectly on the crafting screen.
12. Fixed an issue where some Players would experience a long period of no response at the “Retrieving character data (1/7)” ring during sign-in.
1 week ago | [YT] | 6
View 0 replies
MƦ.ƬӇƠƦƧƠƝ
Dear Metas,
The Version 2.3.2 server maintenance and update is planned for February 4, 2026, at 3:00 PM(PT) and is expected to last about 2 hours (actual time may differ).⏳
🔶This update includes:
- Nalcott's Spring Festival Themed Event
- Benefit Event [Super Weekend] – Free Surprise Outfits
- [Off-Game Event] Spring Festival Party Begins
- Comprehensive Optimization for the Gardener Class
- Eternaland's [Island Paradise] Content Update
- New Blueprint Sharing & Gifting Feature
- New Deviation: "Doctor Raven"
- New Shop Arrivals & Spring Festival Shop Event
- RaidZone content updates
- Custom Server Updates
- Optimizations
- Bug Fixes
🔗For more information about the update, please click the link below: www.oncehuman.game/news/update/20260204/40780_1285…
#OnceHuman #oncehumanmobile
1 week ago | [YT] | 7
View 0 replies
MƦ.ƬӇƠƦƧƠƝ
New Battle Pass Shadowrunner Arrives February 4 (PT)
🔥 S1 Battle Pass cosmetics are returning! Select items will be available for exchange via Silver Keys.
#OnceHuman #oncehumanmobile #NewinOH
1 week ago | [YT] | 6
View 0 replies
MƦ.ƬӇƠƦƧƠƝ
〓Version 2.3.1 Bug Fixes (February 2)〓
Dear Metas,
If you encounter any issues while playing, please contact us using the following methods:PC: ESC - Support & Feedback - Submit SuggestionMobile: Map left-side menu - Headphones icon at bottom right - Suggestions - Submit SuggestionIf you're offline, you can also report issues via our official email: oncehuman@global.netease.com. We'll investigate as soon as we receive your message.
We've been gathering community feedback and actively addressing your concerns. The following are the ongoing/completed fixes:
February 2
1. The spawn condition for the original Hunting Squads has been adjusted from carrying 500 Deviant Seeds to 100.
2. Optimized the daily acquisition of Deviant Seeds and adjusted the drop quantities and probabilities in gameplay. Metas will now find it easier to obtain Deviant Seeds.
3. [RaidZone only] Fixed an issue where some operational events within the RaidZone were incorrectly producing non-RaidZone Deviantions.
4. Fixed an issue where some Mod Selection Crates did not fully display the available mods.
1 week ago | [YT] | 7
View 0 replies
MƦ.ƬӇƠƦƧƠƝ
〓The Creative Journey Begins! Eternaland's [Island Paradise] is Now Live〓
Dear Metas,
Since the online co-dev test began, we’ve received thousands of feedback submissions. Thank you, Metas, for your valuable suggestions.
Eternaland's "Island Paradise" will undergo optimizations and updates on February 4 (PT), adding new facilities and gameplay to address the lack of gameplay depth. We invite everyone to experience the new paradise:
- New Gameplay: Hide and Seek
- New Facilities
- New Feature: Creation Subscription
- New Feature: Paradise Coin Tipping
- New Feature: Personal Hub
🔗 Please refer to the link for full details: www.oncehuman.game/m/news/devBlog/20260129/40781_1…
2 weeks ago | [YT] | 7
View 0 replies
MƦ.ƬӇƠƦƧƠƝ
〓Announcement Regarding Mod System Revamp Compensation Distribution〓
Dear Metas,
Based on the rules outlined in the "Dev Blog | Mod System Overhaul and Compensation Plan" and the "Dev Blog丨Mod Revamp - Follow-up on Frequently Asked Questions ", we distributed the "Shiny Mod Compensation" and "Mod Dust Compensation" after the maintenance update on January 21(PT). Due to complex issues such as log data errors and account binding migrations, a small number of players did not receive compensation emails, encountered incorrect reward quantities, or experienced duplicate claims. We hereby provide a detailed explanation of the situation and the progress of our resolution to all Metas.
🔗 Check the link for full details: www.oncehuman.game/m/news/update/20260128/40780_12…
#OnceHuman #oncehumanmobile
2 weeks ago | [YT] | 6
View 0 replies
MƦ.ƬӇƠƦƧƠƝ
〓Version 2.3.1 Bug Fixes (January 26)〓
Dear Metas,
If you encounter any issues while playing, please contact us using the following methods:
PC: Open the in-game ESC menu → Feedback & Customer Support → Select Bug Report to submit your issue.
Mobile: Tap the menu button in the upper right corner → Tap the headphone icon in the sidebar → Select Customer Support→ Then choose Bug Report to submit your feedback.
If you're offline, you can also report issues via our official email: oncehuman@global.netease.com. We'll investigate as soon as we receive your message.
We've been gathering community feedback and actively addressing your concerns.
The following are the ongoing/completed fixes:
[January 26]
1. Fixed the issue where crashes occurred under certain circumstances on iOS.
2. Fixed the issue where the Main Interface frequently prompted to switch to another world.
3. Fixed the issue where Stardust Ore, Gold Ore and Silver Ore in the Pollution Zone would not refresh a second time.
4. Fixed the issue with abnormal drops from Hoarders, removed some useless dropped items, and improved the overall drop rarity.
5. Fixed the issue where dismantling new gear resulted in abnormal outcomes.
6. Fixed the issue with abnormal effects in the Dark Resonance set.
7. Fixed the issue with abnormal stats on certain gear.
8. Adjusted the pollution level in the Pollution Zone within the Deviation: Survive, Capture, Preserve scenario.
9. Fixed the issue where player-associated Territory information occasionally disappeared in the Permanent Server.
10. Fixed the issue in the Mist Zone where the Deviant Feast event pins were displayed, allowing players to teleport into the block area.
11. Adjusted the number of Deviant Sprouts dropped by Siren summons in the Visional Wheel.
12. Fixed the issue where players wearing the Fashion item "Gilded Gloves" experienced abnormal finger animations.
13. Fixed the issue in RaidZone Mode event servers where formulas might enter the inventory but could not be used or discarded.
14. Fixed the issue where the Territory Terminal respawn cooldown time was calculated inaccurately in RaidZone Mode.
15. Fixed the issue where the Server Host in the Custom Server occasionally encountered a black screen when setting up daily gift packs.
16. Due to parameter setting conflicts, the Supply Crate-related settings in the Custom Server have been temporarily removed. The functionality will be reopened as soon as adjustments are completed.
17. Fixed the issue in the Custom Server where specific settings for the Visional Wheel scenario could not be enabled.
18. Fixed the issue where crashes might occur on mobile devices in the Pollution Zone or the Endless Dream scenario's light dream area.
19. Due to the "You're Delicious" whim potentially causing abnormal drops of essential items in Securement Silos and Monolith processes, we have temporarily disabled this whim in Securement Silos and Monolith. It will be re-enabled once the issue is resolved.
20. Fixed the issue where a character's Territory in the permanent server might be unexpectedly retracted upon first entry under certain circumstances.
[Update Preview]
1. Through backend data monitoring, we have identified an issue in the Pollution Zone where the "refresh cooldown for the Hunting Squad resets to zero upon exiting the Pollution Zone." We are currently working on an urgent fix for this issue, which is expected to be completed by this Wednesday. Additionally, the refresh cooldown for the Hunting Squad will be reduced from 10 minutes to 5 minutes.
#oncehuman #oncehumanmobile
2 weeks ago | [YT] | 5
View 0 replies
MƦ.ƬӇƠƦƧƠƝ
Dear Metas,
The Version 2.3.1 server maintenance and update is planned for January 21, 2026, at 3:00 PM(PT) and is expected to last about 2 hours (actual time may differ).⏳
🔶This update includes:
- Visional Wheel S3 [Aberrant Progeny]
- Visional Wheel S3 Exclusive Event
- Brand-New Pollution Zone Gameplay Arrives
- Multiple New Types of Pollution Zones Added
- New Enemies Arrive
- [Deviation: Survive, Capture, Preserve] Scenario Adds New [Peak Duel] Gameplay
- Added Mining Workshop [Excluding RaidZone Mode and Deviation: Survive, Capture, Preserve Scenarios]
- New Weapons and Gear [Excluding RaidZone Mode]
- New Hairstyle Parameter Unlocked: Hair Texture
- New Shop Arrivals
- New Deviation Appearance "Take Me Home" Bundle Arrives!
- RaidZone Mode Major Update
- Custom Server Updates
- Optimizations
- Bug Fixes
🔗For more information about the update, please click the link below: www.oncehuman.game/news/update/20260121/40780_1282…
#OnceHuman #oncehumanmobile
3 weeks ago | [YT] | 6
View 0 replies
MƦ.ƬӇƠƦƧƠƝ
〓Resonant Plan Launched, Visional Wheel S3 "Aberrant Progeny" Coming Soon〓
Dear Metas,
The echoes of the Lunar Revelry have faded, yet new dangers silently grow beneath the sky dome. The Visional Wheel is about to turn. Brave Metas, are you ready for the next challenge?
🔗 Check the full details for the new Visional Wheel here:
www.oncehuman.game/news/devBlog/20260119/40781_128…
#OnceHuman #oncehumanmobile
3 weeks ago | [YT] | 8
View 2 replies
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