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Service Operations

POM ETH Zurich

Shared 4 years ago

6.5K views

18:35

Service Operations Management || Types, Classification & Characteristics of service operations

Saakar Gupta

Shared 2 years ago

5.9K views

1:48

Create and edit on-call shifts in Service Operations Workspace

ServiceNow Documentation

Shared 1 year ago

2.7K views

0:16

𝗗𝗿 𝗔𝗽𝗮𝗹𝗮 𝗟𝗮𝗵𝗶𝗿𝗶 𝗼𝗻 𝗗𝗲𝘀𝗶𝗴𝗻𝗶𝗻𝗴 𝗦𝗶𝗺𝗽𝗹𝗶𝗰𝗶𝘁𝘆 𝗜 𝗦𝗲𝗿𝘃𝗶𝗰𝗲 𝗢𝗽𝗲𝗿𝗮𝘁𝗶𝗼𝗻𝘀 𝗣𝗼𝗱𝗰𝗮𝘀𝘁

Satinder Kaur

Shared 5 months ago

80 views

0:20

Mastering Service Operations: Boost Efficiency & Customer Experience with Etaprise

Etaprise

Shared 1 year ago

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0:40

Turning Service Operations into Strategic Stories

BusinessBrand

Shared 3 months ago

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0:16

𝗗𝗿 𝗔𝗽𝗮𝗹𝗮 𝗟𝗮𝗵𝗶𝗿𝗶 𝗼𝗻 𝗗𝗲𝘀𝗶𝗴𝗻𝗶𝗻𝗴 𝗦𝗶𝗺𝗽𝗹𝗶𝗰𝗶𝘁𝘆 𝗜 𝗦𝗲𝗿𝘃𝗶𝗰𝗲 𝗢𝗽𝗲𝗿𝗮𝘁𝗶𝗼𝗻𝘀 𝗣𝗼𝗱𝗰𝗮𝘀𝘁

Satinder Kaur

Shared 5 months ago

77 views

0:07

𝗠𝘂𝗿𝗮𝗹𝗶𝗱𝗵𝗮𝗿𝗮𝗻 𝗥 𝗼𝗻 𝗗𝗲𝗺𝗮𝗻𝗱 𝗠𝗮𝗻𝗮𝗴𝗲𝗺𝗲𝗻𝘁 𝗜 𝗦𝗲𝗿𝘃𝗶𝗰𝗲 𝗢𝗽𝗲𝗿𝗮𝘁𝗶𝗼𝗻𝘀 𝗣𝗼𝗱𝗰𝗮𝘀𝘁

Satinder Kaur

Shared 5 months ago

1 view

0:38

Service Operations - Complete Visibility of Service and Operations as ONE

Inetum

Shared 1 year ago

67 views

0:11

𝗛𝗮𝗿𝗶 𝗩𝗲𝗹𝗮𝘆𝘂𝗱𝗮𝗻 𝗼𝗻 𝗙𝗼𝘂𝗿 𝗣𝗶𝗹𝗹𝗮𝗿𝘀 𝗼𝗳 𝗖𝘅 𝗜 𝗦𝗲𝗿𝘃𝗶𝗰𝗲 𝗢𝗽𝗲𝗿𝗮𝘁𝗶𝗼𝗻𝘀 𝗣𝗼𝗱𝗰𝗮𝘀𝘁

Satinder Kaur

Shared 2 years ago

13 views

0:14

𝗛𝗮𝗿𝗶 𝗩𝗲𝗹𝗮𝘆𝘂𝗱𝗮𝗻 𝗼𝗻 𝗙𝗼𝘂𝗿 𝗣𝗶𝗹𝗹𝗮𝗿𝘀 𝗼𝗳 𝗖𝘅 𝗜 𝗦𝗲𝗿𝘃𝗶𝗰𝗲 𝗢𝗽𝗲𝗿𝗮𝘁𝗶𝗼𝗻𝘀 𝗣𝗼𝗱𝗰𝗮𝘀𝘁

Satinder Kaur

Shared 2 years ago

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0:06

𝗠𝗮𝗻𝗮𝘀𝗶 𝗝 𝗼𝗻 𝗕𝗿𝗮𝗻𝗱 𝗣𝗿𝗼𝗺𝗶𝘀𝗲 𝗶𝗻 𝗔𝗰𝘁𝗶𝗼𝗻 𝗜 𝗦𝗲𝗿𝘃𝗶𝗰𝗲 𝗢𝗽𝗲𝗿𝗮𝘁𝗶𝗼𝗻𝘀 𝗣𝗼𝗱𝗰𝗮𝘀𝘁

Satinder Kaur

Shared 5 months ago

4 views

0:22

𝗠𝘂𝗿𝗮𝗹𝗶𝗱𝗵𝗮𝗿𝗮𝗻 𝗥 𝗼𝗻 𝗧𝗲𝗰𝗵 𝘄𝗶𝘁𝗵 𝗛𝘂𝗺𝗮𝗻𝗶𝘁𝘆 𝗜 𝗦𝗲𝗿𝘃𝗶𝗰𝗲 𝗢𝗽𝗲𝗿𝗮𝘁𝗶𝗼𝗻𝘀 𝗣𝗼𝗱𝗰𝗮𝘀𝘁

Satinder Kaur

Shared 2 years ago

45 views

0:14

𝗠𝘂𝗿𝗮𝗹𝗶𝗱𝗵𝗮𝗿𝗮𝗻 𝗥 𝗼𝗻 𝗗𝗲𝗺𝗮𝗻𝗱 𝗠𝗮𝗻𝗮𝗴𝗲𝗺𝗲𝗻𝘁 𝗜 𝗦𝗲𝗿𝘃𝗶𝗰𝗲 𝗢𝗽𝗲𝗿𝗮𝘁𝗶𝗼𝗻𝘀 𝗣𝗼𝗱𝗰𝗮𝘀𝘁

Satinder Kaur

Shared 5 months ago

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0:08

𝗡𝗶𝗹𝗲𝘀𝗵 𝗗𝗲𝘀𝗵𝗽𝗮𝗻𝗱𝗲 𝗼𝗻 𝗢𝗽𝘀 𝗶𝗻 𝗦𝗲𝗿𝘃𝗶𝗰𝗲 𝗜 𝗦𝗲𝗿𝘃𝗶𝗰𝗲 𝗢𝗽𝗲𝗿𝗮𝘁𝗶𝗼𝗻𝘀 𝗣𝗼𝗱𝗰𝗮𝘀𝘁

Satinder Kaur

Shared 5 months ago

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0:30

𝗛𝗮𝗿𝗶 𝗩𝗲𝗹𝗮𝘆𝘂𝗱𝗮𝗻 𝗼𝗻 𝗙𝗼𝘂𝗿 𝗣𝗶𝗹𝗹𝗮𝗿𝘀 𝗼𝗳 𝗖𝘅 𝗜 𝗦𝗲𝗿𝘃𝗶𝗰𝗲 𝗢𝗽𝗲𝗿𝗮𝘁𝗶𝗼𝗻𝘀 𝗣𝗼𝗱𝗰𝗮𝘀𝘁

Satinder Kaur

Shared 2 years ago

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0:10

𝗚𝗮𝗻𝗴𝗮 𝗦 𝗼𝗻 𝗖𝘂𝘀𝘁𝗼𝗺𝗲𝗿 𝗖𝗲𝗻𝘁𝗿𝗶𝗰 𝗦𝘁𝗮𝗿𝘁𝘂𝗽𝘀 𝗜 𝗦𝗲𝗿𝘃𝗶𝗰𝗲 𝗢𝗽𝗲𝗿𝗮𝘁𝗶𝗼𝗻𝘀 𝗣𝗼𝗱𝗰𝗮𝘀𝘁

Satinder Kaur

Shared 5 months ago

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0:18

𝗠𝘂𝗿𝗮𝗹𝗶𝗱𝗵𝗮𝗿𝗮𝗻 𝗥 𝗼𝗻 𝗗𝗲𝗺𝗮𝗻𝗱 𝗠𝗮𝗻𝗮𝗴𝗲𝗺𝗲𝗻𝘁 𝗜 𝗦𝗲𝗿𝘃𝗶𝗰𝗲 𝗢𝗽𝗲𝗿𝗮𝘁𝗶𝗼𝗻𝘀 𝗣𝗼𝗱𝗰𝗮𝘀𝘁

Satinder Kaur

Shared 5 months ago

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0:32

𝗠𝘂𝗿𝗮𝗹𝗶𝗱𝗵𝗮𝗿𝗮𝗻 𝗥 𝗼𝗻 𝗗𝗲𝗺𝗮𝗻𝗱 𝗠𝗮𝗻𝗮𝗴𝗲𝗺𝗲𝗻𝘁 𝗜 𝗦𝗲𝗿𝘃𝗶𝗰𝗲 𝗢𝗽𝗲𝗿𝗮𝘁𝗶𝗼𝗻𝘀 𝗣𝗼𝗱𝗰𝗮𝘀𝘁

Satinder Kaur

Shared 5 months ago

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0:22

𝗛𝗮𝗿𝗶 𝗩𝗲𝗹𝗮𝘆𝘂𝗱𝗮𝗻 𝗼𝗻 𝗙𝗼𝘂𝗿 𝗣𝗶𝗹𝗹𝗮𝗿𝘀 𝗼𝗳 𝗖𝘅 𝗜 𝗦𝗲𝗿𝘃𝗶𝗰𝗲 𝗢𝗽𝗲𝗿𝗮𝘁𝗶𝗼𝗻𝘀 𝗣𝗼𝗱𝗰𝗮𝘀𝘁

Satinder Kaur

Shared 2 years ago

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0:20

𝗠𝘂𝗿𝗮𝗹𝗶𝗱𝗵𝗮𝗿𝗮𝗻 𝗥 𝗼𝗻 𝗗𝗲𝗺𝗮𝗻𝗱 𝗠𝗮𝗻𝗮𝗴𝗲𝗺𝗲𝗻𝘁 𝗜 𝗦𝗲𝗿𝘃𝗶𝗰𝗲 𝗢𝗽𝗲𝗿𝗮𝘁𝗶𝗼𝗻𝘀 𝗣𝗼𝗱𝗰𝗮𝘀𝘁

Satinder Kaur

Shared 5 months ago

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0:24

𝗠𝘂𝗿𝗮𝗹𝗶𝗱𝗵𝗮𝗿𝗮𝗻 𝗥 𝗼𝗻 𝗗𝗲𝗺𝗮𝗻𝗱 𝗠𝗮𝗻𝗮𝗴𝗲𝗺𝗲𝗻𝘁 𝗜 𝗦𝗲𝗿𝘃𝗶𝗰𝗲 𝗢𝗽𝗲𝗿𝗮𝘁𝗶𝗼𝗻𝘀 𝗣𝗼𝗱𝗰𝗮𝘀𝘁

Satinder Kaur

Shared 5 months ago

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0:46

𝗠𝘂𝗿𝗮𝗹𝗶𝗱𝗵𝗮𝗿𝗮𝗻 𝗥 𝗼𝗻 𝗗𝗲𝗺𝗮𝗻𝗱 𝗠𝗮𝗻𝗮𝗴𝗲𝗺𝗲𝗻𝘁 𝗜 𝗦𝗲𝗿𝘃𝗶𝗰𝗲 𝗢𝗽𝗲𝗿𝗮𝘁𝗶𝗼𝗻𝘀 𝗣𝗼𝗱𝗰𝗮𝘀𝘁

Satinder Kaur

Shared 5 months ago

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0:19

𝗠𝘂𝗿𝗮𝗹𝗶𝗱𝗵𝗮𝗿𝗮𝗻 𝗥 𝗼𝗻 𝗧𝗲𝗰𝗵 𝘄𝗶𝘁𝗵 𝗛𝘂𝗺𝗮𝗻𝗶𝘁𝘆 𝗜 𝗦𝗲𝗿𝘃𝗶𝗰𝗲 𝗢𝗽𝗲𝗿𝗮𝘁𝗶𝗼𝗻𝘀 𝗣𝗼𝗱𝗰𝗮𝘀𝘁

Satinder Kaur

Shared 2 years ago

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0:28

𝗛𝗮𝗿𝗶 𝗩𝗲𝗹𝗮𝘆𝘂𝗱𝗮𝗻 𝗼𝗻 𝗙𝗼𝘂𝗿 𝗣𝗶𝗹𝗹𝗮𝗿𝘀 𝗼𝗳 𝗖𝘅 𝗜 𝗦𝗲𝗿𝘃𝗶𝗰𝗲 𝗢𝗽𝗲𝗿𝗮𝘁𝗶𝗼𝗻𝘀 𝗣𝗼𝗱𝗰𝗮𝘀𝘁

Satinder Kaur

Shared 5 months ago

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0:08

𝗩𝗮𝗿𝘀𝗵𝗮 𝗞𝗼𝘁𝗵𝗮𝘄𝗹𝗲 𝗼𝗻 𝗧𝗵𝗲 𝗣𝗲𝗿𝘀𝗼𝗻𝗮𝗹 𝗧𝗼𝘂𝗰𝗵 𝗶𝗻 𝗦𝗲𝗿𝘃𝗶𝗰𝗲 𝗜 𝗦𝗲𝗿𝘃𝗶𝗰𝗲 𝗢𝗽𝗲𝗿𝗮𝘁𝗶𝗼𝗻𝘀 𝗣𝗼𝗱𝗰𝗮𝘀𝘁

Satinder Kaur

Shared 5 months ago

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0:53

𝗠𝘂𝗿𝗮𝗹𝗶𝗱𝗵𝗮𝗿𝗮𝗻 𝗥 𝗼𝗻 𝗗𝗲𝗺𝗮𝗻𝗱 𝗠𝗮𝗻𝗮𝗴𝗲𝗺𝗲𝗻𝘁 𝗜 𝗦𝗲𝗿𝘃𝗶𝗰𝗲 𝗢𝗽𝗲𝗿𝗮𝘁𝗶𝗼𝗻𝘀 𝗣𝗼𝗱𝗰𝗮𝘀𝘁

Satinder Kaur

Shared 5 months ago

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0:41

𝗠𝘂𝗿𝗮𝗹𝗶𝗱𝗵𝗮𝗿𝗮𝗻 𝗥 𝗼𝗻 𝗗𝗲𝗺𝗮𝗻𝗱 𝗠𝗮𝗻𝗮𝗴𝗲𝗺𝗲𝗻𝘁 𝗜 𝗦𝗲𝗿𝘃𝗶𝗰𝗲 𝗢𝗽𝗲𝗿𝗮𝘁𝗶𝗼𝗻𝘀 𝗣𝗼𝗱𝗰𝗮𝘀𝘁

Satinder Kaur

Shared 5 months ago

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0:52

𝗚𝗗 𝗕𝗮𝗹𝗮𝘀𝘂𝗯𝗿𝗮𝗺𝗮𝗻𝗶𝗮𝗺 𝗼𝗻 𝗙𝗿𝗮𝘂𝗱 𝗠𝗮𝗻𝗮𝗴𝗲𝗺𝗲𝗻𝘁 𝗜 𝗦𝗲𝗿𝘃𝗶𝗰𝗲 𝗢𝗽𝗲𝗿𝗮𝘁𝗶𝗼𝗻𝘀 𝗣𝗼𝗱𝗰𝗮𝘀𝘁

Satinder Kaur

Shared 2 years ago

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0:30

𝗝𝗮𝘆𝗮 𝗝𝗮𝗻𝗮𝗿𝗱𝗮𝗻𝗮𝗻 𝗼𝗻 𝗪𝗵𝗮𝘁 𝗖𝘂𝘀𝘁𝗼𝗺𝗲𝗿𝘀 𝗥𝗲𝗮𝗹𝗹𝘆 𝗪𝗮𝗻𝘁 𝗜 𝗦𝗲𝗿𝘃𝗶𝗰𝗲 𝗢𝗽𝗲𝗿𝗮𝘁𝗶𝗼𝗻𝘀 𝗣𝗼𝗱𝗰𝗮𝘀𝘁

Satinder Kaur

Shared 2 years ago

9 views

0:57

𝗠𝘂𝗿𝗮𝗹𝗶𝗱𝗵𝗮𝗿𝗮𝗻 𝗥 𝗼𝗻 𝗧𝗲𝗰𝗵 𝘄𝗶𝘁𝗵 𝗛𝘂𝗺𝗮𝗻𝗶𝘁𝘆 𝗜 𝗦𝗲𝗿𝘃𝗶𝗰𝗲 𝗢𝗽𝗲𝗿𝗮𝘁𝗶𝗼𝗻𝘀 𝗣𝗼𝗱𝗰𝗮𝘀𝘁

Satinder Kaur

Shared 2 years ago

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0:20

𝗚𝗮𝗻𝗴𝗮 𝗦 𝗼𝗻 𝗖𝘂𝘀𝘁𝗼𝗺𝗲𝗿 𝗖𝗲𝗻𝘁𝗿𝗶𝗰 𝗦𝘁𝗮𝗿𝘁𝘂𝗽𝘀 𝗜 𝗦𝗲𝗿𝘃𝗶𝗰𝗲 𝗢𝗽𝗲𝗿𝗮𝘁𝗶𝗼𝗻𝘀 𝗣𝗼𝗱𝗰𝗮𝘀𝘁

Satinder Kaur

Shared 5 months ago

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0:41

𝗦𝗵𝗮𝗿𝗮𝗱 𝗦𝗵𝗮𝗿𝗺𝗮 𝗼𝗻 𝗦𝗰𝗮𝗹𝗶𝗻𝗴 𝘄𝗶𝘁𝗵 𝗦𝗲𝗿𝘃𝗶𝗰𝗲 𝗜 𝗦𝗲𝗿𝘃𝗶𝗰𝗲 𝗢𝗽𝗲𝗿𝗮𝘁𝗶𝗼𝗻𝘀 𝗣𝗼𝗱𝗰𝗮𝘀𝘁

Satinder Kaur

Shared 2 years ago

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0:31

𝗩𝗮𝗿𝘀𝗵𝗮 𝗞𝗼𝘁𝗵𝗮𝘄𝗹𝗲 𝗼𝗻 𝗧𝗵𝗲 𝗣𝗲𝗿𝘀𝗼𝗻𝗮𝗹 𝗧𝗼𝘂𝗰𝗵 𝗶𝗻 𝗦𝗲𝗿𝘃𝗶𝗰𝗲 𝗜 𝗦𝗲𝗿𝘃𝗶𝗰𝗲 𝗢𝗽𝗲𝗿𝗮𝘁𝗶𝗼𝗻𝘀 𝗣𝗼𝗱𝗰𝗮𝘀𝘁

Satinder Kaur

Shared 2 years ago

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0:17

𝗚𝗮𝗻𝗴𝗮 𝗦 𝗼𝗻 𝗖𝘂𝘀𝘁𝗼𝗺𝗲𝗿 𝗖𝗲𝗻𝘁𝗿𝗶𝗰 𝗦𝘁𝗮𝗿𝘁𝘂𝗽𝘀 𝗜 𝗦𝗲𝗿𝘃𝗶𝗰𝗲 𝗢𝗽𝗲𝗿𝗮𝘁𝗶𝗼𝗻𝘀 𝗣𝗼𝗱𝗰𝗮𝘀𝘁

Satinder Kaur

Shared 2 years ago

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0:28

𝗦𝗵𝗮𝗿𝗮𝗱 𝗦𝗵𝗮𝗿𝗺𝗮 𝗼𝗻 𝗦𝗰𝗮𝗹𝗶𝗻𝗴 𝘄𝗶𝘁𝗵 𝗦𝗲𝗿𝘃𝗶𝗰𝗲 𝗜 𝗦𝗲𝗿𝘃𝗶𝗰𝗲 𝗢𝗽𝗲𝗿𝗮𝘁𝗶𝗼𝗻𝘀 𝗣𝗼𝗱𝗰𝗮𝘀𝘁

Satinder Kaur

Shared 5 months ago

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